Overview of Fidelity ADT Company
Fidelity ADT is the largest privately-owned security company in South Africa, providing integrated security solutions and guarding to a broad range of clients for over 50 years. Fidelity ADT has over 170 points of presence in South Africa, with more than 16800 employees providing protection to homes, businesses and institutions. The company is part of the Fidelity Services Group, which provides cash solutions, cleaning services and integrated facilities management for corporate and government clients.
Fidelity ADT’s mission is to provide a secure environment for customers by leveraging on cutting-edge technology and seamlessly integrating it with physical security solutions. Its services range from alarm monitoring and response, armed response, guarding, remote video and access control, risk consulting, and more.
Fidelity ADT prides itself on its commitment to providing superior customer service and its comprehensive approach to security, which includes addressing the underlying risks that can compromise the security of a home or business. To this end, Fidelity ADT provides its clients with a range of tools and resources to help them better understand their individual security risks and how to mitigate them.
Fidelity ADT is committed to diversity and inclusivity and has developed a number of initiatives to promote diversity within the company. These initiatives include mentorship and coaching programmes for employees from historically disadvantaged backgrounds, employee resource groups based on gender, race, and sexual orientation, and a robust diversity and inclusion training programme for all employees.
Fidelity ADT is a company that values innovation and is constantly investing in new technology to improve the efficiency and effectiveness of its security solutions. The company has developed a range of proprietary technology solutions, including an advanced camera system that uses artificial intelligence to detect and respond to potential security threats in real-time.
Fidelity ADT is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. These initiatives include a comprehensive recycling programme, the installation of solar panels at certain sites, and a commitment to reducing its energy consumption over time.
As the security needs of South Africans continue to evolve, Fidelity ADT remains committed to providing innovative, comprehensive security solutions that meet the changing needs of its clients. With its focus on technology, customer service, and diversity, Fidelity ADT is well-positioned to continue to be a leader in the security industry for years to come.
Current Job Openings at Fidelity ADT
Fidelity ADT, the leading security solutions provider in South Africa, is always on the lookout for skilled and dedicated professionals who share our commitment to safeguarding households and businesses. With over 1,3 million clients and 30,000 staff across Southern Africa, Fidelity ADT boasts an extensive network of job openings and career development opportunities. Here is a rundown of some of the job positions that Fidelity ADT is currently hiring for:
Alarm Monitoring and Response Centre
One of the most crucial positions at Fidelity ADT is that of an Alarm Monitoring and Response Centre (AMRC) operator. The AMRC is the nerve centre of Fidelity ADT’s operation – a state-of-the-art facility manned by skilled and dedicated individuals who respond to alarms and dispatch armed response and other security services when necessary. If you are a cool-headed, quick-thinking person with a good grasp of computer systems, this may be the ideal job for you.
In this position, you will be required to monitor alarms from households and businesses across Southern Africa and respond to them in a calm, professional manner. You will also be responsible for dispatching armed response, medical response or other services, depending on the nature of the alarm. Fidelity ADT will provide extensive training to ensure that you are well-equipped to handle any situation that may arise.
Requirements for the AMRC operator position include:
- Matric certificate (Grade 12).
- Good computer skills.
- Clear criminal record and credit history.
- Fluent in English and at least one other language.
- Good communication and interpersonal skills.
- Able to work shifts, including night shifts and weekends.
- Ability to work under pressure and handle multiple tasks simultaneously.
This is a full-time position that comes with a competitive salary, benefits, and career development opportunities.
Service Technician
As a Service Technician at Fidelity ADT, you will be responsible for the installation, maintenance and repair of various electronic security systems, including alarms, CCTV cameras and access control systems. You will work closely with clients to ensure that their security systems are working optimally and provide technical support when necessary. If you are a hands-on person with a good understanding of electronics, this may be the ideal job for you.
In this position, you will be required to visit clients’ premises to install new security systems and carry out routine maintenance and repairs. You will also be responsible for troubleshooting technical problems and providing clients with advice and support regarding the use of their security systems.
Requirements for the Service Technician position include:
- Experience in the installation and maintenance of electronic security systems.
- Good technical skills and understanding of electronics.
- Matric certificate (Grade 12).
- Clear criminal record and credit history.
- Fluent in English and at least one other language.
- Good communication and interpersonal skills.
- Able to work independently and under pressure.
This is a full-time position that comes with a competitive salary, benefits, and career development opportunities.
Sales Representative
If you are a people person with a knack for sales, consider applying for a Sales Representative position at Fidelity ADT. In this role, you will be responsible for selling Fidelity ADT’s security solutions to households and businesses across Southern Africa. You will work closely with clients to understand their security needs and provide them with tailored solutions that meet their requirements.
In this position, you will be required to visit clients’ premises to present Fidelity ADT’s products and services and close sales deals. You will also be responsible for generating leads and building a network of contacts within the industry.
Requirements for the Sales Representative position include:
- Experience in sales or marketing.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Clear criminal record and credit history.
- Fluent in English and at least one other language.
- Good negotiation and closing skills.
- Valid driver’s license and own car.
This is a full-time position that comes with a competitive salary, benefits, and commission-based incentives based on sales performance.
These are just a few of the job positions that Fidelity ADT is hiring for. Visit our website to view the complete list of job openings and career development opportunities.
Requirements for Fidelity ADT Vacancies
If you are looking for a career in security services, Fidelity ADT is one of the leading providers in South Africa. The company offers a wide range of vacancies in various fields of security, including armed response officers, control room operators, technical staff, and more. Before applying for any of these positions, it is essential to have the necessary qualifications and experience required for the job.
1. Basic Requirements
The basic requirements for any Fidelity ADT vacancy include a matric certificate or equivalent qualification, a valid driver’s license, and a clean criminal record. Applicants must also be physically fit, have good communication skills, and be able to work under pressure. Previous experience in the security industry is always an advantage.
2. Armed Response Officers
Armed response officers play a crucial role in Fidelity ADT’s security operations. These officers are responsible for responding to emergency calls, patrolling designated areas, and providing backup support to other security personnel. To qualify for this position, applicants must have a PSIRA Grade C certification, a valid firearm competency certificate, and at least two years of experience in the security industry.
In addition, armed response officers must be able to handle firearms in a safe and responsible manner, have a good understanding of criminal law, and possess excellent driving skills. Fidelity ADT also provides in-house training to all new recruits to ensure they are fully equipped to handle any situation.
3. Control Room Operators
Control room operators are responsible for overseeing Fidelity ADT’s monitoring center, which operates 24/7. These operators are responsible for monitoring alarms, dispatching armed response officers, and coordinating with other security personnel to ensure the safety of Fidelity ADT’s clients.
To qualify for this position, applicants must have a PSIRA Grade C certification, excellent communication skills, and be able to multi-task effectively. Control room operators must also be able to work under pressure and possess excellent decision-making skills. Previous experience in a similar role is always an advantage.
In addition, Fidelity ADT provides extensive training to all new recruits to ensure they have a thorough understanding of the company’s operations and procedures. Control room operators must also be able to use various computer software programs and possess good typing skills to enter data accurately and quickly.
4. Technical Staff
Fidelity ADT also offers a wide range of technical vacancies, including electricians, technicians, and support staff. These positions require a high level of technical knowledge, expertise, and skills to ensure that all security systems are installed and maintained at the highest standards.
To qualify for a technical vacancy at Fidelity ADT, applicants must possess the necessary certifications, experience, and skills required for the job. These positions typically require a higher level of education and training than other security-related vacancies.
In conclusion, Fidelity ADT offers various exciting career opportunities for individuals looking for a career in the security industry. To qualify for any of these positions, it is essential to possess the necessary qualifications, experience, and skills required for the role. Fidelity ADT also provides ongoing training and development opportunities to ensure that all employees are equipped with the necessary knowledge and skills to excel in their roles.
Benefits of Working at Fidelity ADT
Are you looking for an exciting career opportunity in the security industry? Fidelity ADT may be the right choice for you! As one of the leading security providers in South Africa, Fidelity ADT is committed to providing a safe and secure environment for its clients. Here are just a few of the benefits of working at Fidelity ADT:
1. Career Advancement Opportunities: At Fidelity ADT, we believe in promoting from within. We are committed to helping our employees reach their full potential and grow their careers with us. Whether you are just starting out or have been in the industry for years, there are always opportunities to learn and advance your career at Fidelity ADT. We offer a variety of training and development programs to help our employees stay at the top of their game.
2. Competitive Salary and Benefits: We understand that our employees work hard to provide top-notch security services to our clients, which is why we offer competitive salaries and benefits packages. In addition to a market-related salary, we provide medical aid, pension, and the opportunity to join our share ownership plan.
3. Job Security: With the ever-increasing demand for security services, the security industry is one of the most stable and secure industries to be in. At Fidelity ADT, we provide job security and stability, so you can focus on delivering exceptional service to our clients. Whether you are a security officer, technician, or a member of our management team, you can rest assured that your job is secure at Fidelity ADT.
4. Safe and Supportive Work Environment: We believe that a safe and supportive work environment is essential to providing our clients with excellent service. That is why we prioritize the safety and wellbeing of our employees. We provide a workplace that is free from discrimination, harassment, and violence. We also encourage a culture of openness, transparency, and honesty so that our employees can feel comfortable coming to us with any concerns they may have.
Joining Fidelity ADT means becoming a part of a team that is committed to making a difference in the lives of our clients and communities. With our focus on innovation, technology, and customer service, Fidelity ADT is an ideal place for anyone who is looking for a challenging yet rewarding career in the security industry.
How to Apply for Fidelity ADT Jobs
Are you interested in joining Fidelity ADT, the leading security provider in South Africa? With a wide range of vacancies available in various locations, there’s a job for everyone. Here’s a step-by-step guide on how to apply for a Fidelity ADT job.
1. Browse the Fidelity ADT Careers Page
The Fidelity ADT website has a dedicated careers page where all job vacancies are posted. Click on the “Careers” tab on the website’s menu bar to access this page. All the available vacancies will be listed on this page.
2. Choose a Job Vacancy
Browse through the list of job vacancies and select the one that suits you. Click on the job title to view the full job description, including the job requirements, responsibilities, and expectations. Make sure you meet all the job requirements before applying.
3. Complete an Online Application
Once you’ve selected a job vacancy, click on the “Apply Now” button to submit your application. The online application form will require you to enter your personal information, educational background, work experience, and other relevant details. Make sure you fill in all the fields correctly and accurately.
Before submitting your application, make sure you have attached all the required documents, such as your CV, cover letter, and any other relevant certificates. You may also attach a recent photo of yourself.
4. Attend an Interview
If your application is successful, you will be invited for an interview. The interview may be conducted in person or via video conferencing. Make sure you prepare for the interview by researching the company, studying the job requirements, and preparing answers to common interview questions.
5. Complete Background Checks and Training
After the interview, the company conducts a background check to verify your identity, criminal record, and other relevant information. If you pass the background check, you’ll be offered the job, and you’ll need to attend mandatory training before you start working.
The training will cover various aspects of your job, such as site orientation, safety procedures, customer service, and security protocols. Fidelity ADT is committed to ensuring that all its employees are well-trained and equipped to provide high-quality security services to its clients.
Now that you know how to apply for a Fidelity ADT job, why not take the first step and browse the careers page today? Who knows, you might just find the job that’s perfect for you!