Cellucity Vacancies: Sales Consultant in Cape Town

Company Overview:

Cellucity Pty Ltd is a leading provider of cellular solutions in South Africa, dedicated to delivering exceptional service and cutting-edge technology to its customers. With a strong presence in both Cape Town and Gauteng, Cellucity is committed to meeting the needs of its clients while fostering a dynamic and rewarding work environment. As a Sales Consultant at Cellucity, you will play a pivotal role in driving customer satisfaction and revenue growth through your dedication to excellence and commitment to service.

Cellucity Pty Ltd is a prominent cellular solutions provider operating in South Africa, with a strong foothold in both Cape Town and Gauteng. Established with a commitment to delivering unparalleled service and cutting-edge technology to its clientele, Cellucity has emerged as a trusted name in the telecommunications industry.

Mission and Values:

At Cellucity, our mission is to exceed customer expectations by offering superior products, expert guidance, and exceptional service. We are driven by a set of core values that guide our actions and interactions:

1. Customer-Centric Approach: We prioritize the needs and satisfaction of our customers above all else, striving to deliver personalized solutions tailored to their requirements.
2. Excellence in Service: We are dedicated to providing consistently high-quality service, ensuring that each customer interaction is characterized by professionalism, efficiency, and respect.
3. Innovation and Technology: We embrace innovation and stay at the forefront of technological advancements, offering our customers access to the latest devices, services, and solutions.
4. Integrity and Accountability: We conduct business with honesty, transparency, and integrity, holding ourselves accountable for our actions and decisions.
5. Teamwork and Collaboration: We foster a culture of collaboration and teamwork, recognizing that our collective efforts are instrumental in achieving our goals and objectives.

Product and Service Offerings:

Cellucity offers a comprehensive range of products and services to meet the diverse needs of its customers. These include:

• Mobile Devices: We offer a wide selection of mobile phones, tablets, and accessories from leading brands, catering to varying preferences and budgets.
• Cellular Plans: Our team assists customers in selecting suitable cellular plans tailored to their usage patterns and requirements, ensuring cost-effectiveness and optimal connectivity.
• Technical Support: We provide expert technical assistance to troubleshoot issues, set up devices, and optimize performance, offering peace of mind to our customers.
• Insurance and Financing: Cellucity offers insurance options and flexible financing solutions to facilitate the purchase of devices, providing added convenience and affordability.

Commitment to Employee Development:

At Cellucity, we recognize that our employees are our most valuable asset. We are committed to fostering a supportive and inclusive work environment where employees are empowered to thrive and grow. Through ongoing training, skills development initiatives, and opportunities for advancement, we ensure that our team members are equipped with the knowledge and resources needed to excel in their roles.

Community Engagement and Corporate Social Responsibility:

Cellucity is dedicated to making a positive impact not only within the telecommunications industry but also in the communities we serve. We actively engage in various corporate social responsibility initiatives, supporting local causes and organizations to create meaningful change and contribute to the well-being of society.

Cellucity Pty Ltd is a forward-thinking company driven by a passion for excellence, innovation, and customer satisfaction. With a focus on service, integrity, and collaboration, we are committed to delivering exceptional cellular solutions while fostering a culture of growth, development, and social responsibility.

Job Positions/Locations:

Position: Sales Consultant
Locations: Cape Town/Gauteng
Type: Permanent, Full Time

The role of a Sales Consultant is pivotal in driving revenue growth and ensuring customer satisfaction for businesses across various industries. Sales consultants serve as the primary point of contact between the company and its clients, responsible for understanding customer needs, recommending products or services, and facilitating the sales process.

Key Responsibilities:

1. Customer Engagement: Sales consultants engage with prospective and existing customers to understand their requirements, address inquiries, and provide solutions that meet their needs.
2. Product Knowledge: A thorough understanding of the company’s products or services is essential for sales consultants to effectively communicate the features, benefits, and value propositions to customers.
3. Sales Generation: Sales consultants actively prospect for new business opportunities, qualify leads, and convert prospects into customers through persuasive selling techniques and effective relationship building.
4. Relationship Management: Building and maintaining strong relationships with clients is crucial for long-term success. Sales consultants nurture client relationships by providing ongoing support, addressing concerns, and offering value-added services.
5. Target Achievement: Meeting or exceeding sales targets is a key performance indicator for sales consultants. They develop strategies, implement sales plans, and execute tactics to achieve set goals and objectives.
6. Administrative Duties: Alongside sales activities, sales consultants may be responsible for administrative tasks such as maintaining customer records, preparing sales reports, and processing orders.

Skills and Qualifications:

• Communication: Effective communication skills, both verbal and written, are essential for sales consultants to articulate product features, negotiate terms, and build rapport with clients.
• Negotiation: Strong negotiation skills enable sales consultants to navigate pricing discussions, overcome objections, and close deals on favorable terms.
• Customer Focus: Sales consultants must be customer-centric, prioritizing customer needs and delivering exceptional service to ensure satisfaction and retention.
• Resilience: The ability to handle rejection, overcome obstacles, and persist in the face of challenges is critical in the sales profession.
• Product Knowledge: A deep understanding of the company’s offerings, industry trends, and competitive landscape empowers sales consultants to position products effectively and address customer concerns.
• Time Management: Sales consultants often manage multiple tasks and deadlines simultaneously, requiring strong organizational and time management skills to prioritize activities effectively.

Career Growth and Development:

Sales consultancy offers diverse opportunities for career advancement and professional growth. Entry-level positions may lead to roles such as Senior Sales Consultant, Sales Manager, or Sales Director, with increased responsibilities and higher earning potential. Continuous learning, skill development, and networking are key to advancing in this dynamic field.

The role of a Sales Consultant is integral to driving business success by generating revenue, building customer relationships, and promoting company products or services. With the right skills, mindset, and dedication, sales consultants play a vital role in achieving organizational objectives and driving sustainable growth.

Benefits:

• Competitive compensation: Basic plus Commission
• Opportunities for growth and advancement
• Company benefits including medical aid allowance, Group Life Cover, and Provident Fund
• Free unlimited Skills Development

Eligibility:

• Matric qualification is essential; certificate/diploma would be beneficial
• Preferably 2-5 years of sales experience
• Background in cellular technology is advantageous
• Face to face sales experience is essential
• Strong customer service skills are a must

Requirements:

• Excellent communication skills, both verbal and written
• Honest, trustworthy, and accountable
• Driven and self-motivated
• Goal-oriented and target-driven
• Eager to learn and assist
• Ability to work independently and collaboratively
• Able to achieve individual targets while contributing to team objectives
• Ability to represent the brand effectively

How to Apply:

Interested candidates can apply through Pnet or directly through the Cellucity website. Please ensure to submit your application along with any relevant documents.

Closing Date:

Applications will be accepted until the positions are filled.

Official Contact:

For inquiries or further information, please visit our website at Cellucity Pty Ltd or contact us via email at contact@cellucity.co.za.

Join Cellucity Pty Ltd today and become part of a dynamic team dedicated to providing exceptional service and innovative solutions to our valued customers.