Dimension Data Vacancies: Business Analyst in Cape Town

Recruiter/Employer:

Dimension Data is a prominent African technology provider with a rich history of delivering cutting-edge solutions in the Middle East and Africa. Established in 1983 and headquartered in Johannesburg, Dimension Data is now a part of the NTT Group, a global ICT powerhouse. With over 10,000 employees across 15 countries, we specialize in systems integration, managed services infrastructure, cloud solutions, business applications, customer experience, and intelligent security solutions. Our commitment to innovation and excellence has made us a leader in the industry, driving digital transformation for our clients.

Dimension Data is a leading African-born technology provider operating primarily in the Middle East and Africa regions. Established in 1983, the company has a long-standing reputation for delivering innovative and transformative solutions in various domains of information communication technology (ICT). With its headquarters situated in Johannesburg, Dimension Data has grown to become a significant player in the global ICT landscape, owing in part to its membership in the NTT Group, one of the world’s foremost ICT companies.

The company’s service portfolio encompasses a wide range of offerings tailored to meet the evolving needs of modern businesses. These include:

1. Systems Integration: Dimension Data specializes in integrating diverse technology systems to streamline operations and enhance efficiency for its clients.
2. Managed Services Infrastructure: Through its managed services, Dimension Data provides comprehensive support for IT infrastructure, ensuring optimal performance and reliability.
3. Cloud Solutions: Dimension Data offers cloud-based services that enable organizations to leverage scalable and flexible computing resources, facilitating digital transformation and innovation.
4. Business Applications: The company develops and implements customized business applications to help clients optimize their operations and achieve their strategic objectives.
5. Customer Experience: Dimension Data places a strong emphasis on enhancing customer experience through the implementation of advanced technologies and personalized solutions.
6. Intelligent Security Solutions: With cybersecurity being a critical concern for businesses today, Dimension Data offers a range of intelligent security solutions to safeguard against cyber threats and breaches.

Dimension Data’s commitment to innovation and excellence is reflected in its continuous investment in research and development. By staying at the forefront of technological advancements, the company ensures that it can provide its clients with state-of-the-art solutions that address their most pressing challenges.

Moreover, Dimension Data is deeply rooted in its commitment to diversity and inclusivity. As an Equal Opportunity Employer, the company fosters a global culture that embraces diversity and values the contributions of individuals from diverse backgrounds. This commitment extends beyond its workforce to its interactions with clients, partners, and the communities it serves.

Dimension Data’s extensive experience, comprehensive service offerings, and dedication to excellence make it a trusted partner for businesses seeking to navigate the complexities of the digital landscape and achieve sustainable growth.

Job Position: Business Analyst

Location: Cape Town, Western Cape, South Africa

Ref Number: DD-BA-CT-002

The role of a Business Analyst (BA) is pivotal in bridging the gap between business needs and technological solutions within an organization. BAs are instrumental in ensuring that projects are aligned with strategic objectives, processes are optimized, and stakeholders’ requirements are effectively translated into actionable plans for development teams.

Key Responsibilities of a Business Analyst:

1. Requirement Elicitation and Analysis: BAs are responsible for gathering, analyzing, and documenting business requirements from stakeholders. This involves conducting interviews, workshops, and brainstorming sessions to understand the needs of various stakeholders.
2. Solution Design: Based on the gathered requirements, BAs collaborate with cross-functional teams to design and propose solutions that address business challenges and opportunities. They create user stories, process flows, and system designs to articulate the proposed solutions.
3. Communication and Collaboration: BAs act as liaisons between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project objectives and requirements. They collaborate closely with product managers, developers, testers, and other stakeholders throughout the project lifecycle.
4. Prioritization and Planning: BAs play a crucial role in prioritizing project requirements and planning project activities. They work closely with product owners and project managers to define project scope, timelines, and deliverables.
5. Testing and Quality Assurance: BAs are involved in defining acceptance criteria and test cases to ensure that deliverables meet business requirements and quality standards. They participate in testing activities and provide feedback to development teams.
6. Continuous Improvement: BAs contribute to process improvement initiatives by identifying areas for enhancement, proposing solutions, and implementing best practices. They strive to optimize business processes and enhance the overall efficiency and effectiveness of the organization.

Skills and Qualifications Required for Business Analysts:

1. Analytical Skills: BAs must possess strong analytical skills to analyze complex business problems, identify trends, and develop insights that drive decision-making.
2. Communication Skills: Effective communication is essential for BAs to facilitate collaboration, articulate requirements, and build consensus among stakeholders with diverse backgrounds and perspectives.
3. Technical Proficiency: While not always required, BAs often benefit from having a solid understanding of technology concepts, such as database systems, software development methodologies, and business intelligence tools.
4. Domain Knowledge: BAs should have a deep understanding of the industry or domain in which they operate, including knowledge of relevant regulations, market trends, and best practices.
5. Problem-Solving Abilities: BAs need to be adept at identifying and solving complex problems, often through creative and innovative solutions that meet both business and technical requirements.
6. Adaptability: BAs must be adaptable and flexible, capable of navigating ambiguity and adapting to changing priorities, requirements, and project dynamics.

Business Analysts play a critical role in driving business transformation and ensuring the successful delivery of projects that align with organizational goals and objectives. They serve as catalysts for change, guiding organizations through the process of innovation and adaptation in an ever-evolving business landscape.

Benefits:

• Competitive salary commensurate with experience and skills
• Opportunity to work with a diverse and dynamic team
• Hybrid workplace model offering flexibility
• Part-time employment for better work-life balance
• Access to training and development programs
• Comprehensive benefits package including medical insurance and retirement plans

Eligibility:

• Mid to senior-level experience in business analysis or related field
• Proficiency in user stories, subject matter expertise, and related skills
• Strong communication and collaboration skills
• Bachelor’s degree in business administration, computer science, or a related field (preferred)
• Relevant certifications (e.g., CBAP, CCBA) will be advantageous

Requirements:

• Resume/CV highlighting relevant experience and qualifications
• Cover letter outlining why you are suitable for the position
• Portfolio or work samples demonstrating previous business analysis projects (if available)

How to Apply:

Interested candidates are invited to apply through LinkedIn by submitting their updated resume/CV and a cover letter. Please ensure that your application clearly highlights your relevant experience and skills for the role.

Closing Date:

N/A

Official Contact:

For inquiries or further information, please visit our official website at www.dimensiondata.com.