DSV South Africa Vacancies: Assistant Operations Manager in Roodepoort

DSV South Africa: Assistant Operations Manager

Recruiter/Employer: DSV South Africa is a leading global supplier of transport and logistics solutions, founded in Denmark in 1976. With a presence in over 80 countries, we specialize in providing comprehensive supply chain services, including transportation, storage, packaging, processing, and clearing of goods. Our mission is to add value to our customers’ supply chains by ensuring the efficient movement of goods across the globe while maintaining local, customer-centric operations. Visit www.dsv.com to learn more about our company.

DSV (short for “De Sammensluttede Vognmænd” or “The Consolidated Hauliers” in English) South Africa is part of the larger DSV Group, a global player in transport and logistics. The company was founded in Denmark in 1976 when ten independent hauliers came together to form a cooperative entity. Over the years, DSV has grown exponentially, becoming one of the top three providers of global transport and logistics solutions worldwide.

DSV South Africa operates within a network spanning more than 80 countries, allowing for seamless coordination of supply chain activities across borders. Our comprehensive suite of services covers the entire logistics spectrum, including transportation, warehousing, packaging, processing, and customs clearance. This end-to-end approach enables us to add significant value to our customers’ supply chains by ensuring the efficient and timely movement of goods from point of origin to destination.

Despite our global reach, DSV remains committed to maintaining a local presence in each market we serve. We believe in building close relationships with our customers, understanding their unique needs, and providing personalized solutions to meet those needs. Our local offices are staffed with experienced professionals who possess in-depth knowledge of regional logistics requirements, ensuring that we can deliver tailored services with efficiency and precision.

At DSV, we pride ourselves on our dedication to excellence in everything we do. This commitment is reflected in our rigorous quality standards, our investment in cutting-edge technology and infrastructure, and our continuous pursuit of innovation. By staying at the forefront of industry trends and advancements, we can offer our customers the most advanced and efficient logistics solutions available.

Our core values of teamwork, integrity, and customer focus underpin everything we do at DSV. We believe in fostering a collaborative work environment where every employee is empowered to contribute their ideas and talents to achieve our collective goals. By prioritizing integrity and ethical conduct in all our business dealings, we build trust and credibility with our customers, suppliers, and partners. And above all, we remain relentlessly focused on meeting and exceeding our customers’ expectations, striving to deliver service excellence in every interaction.

DSV South Africa is proud to be a part of the DSV Group, and we are committed to upholding the highest standards of professionalism, reliability, and customer satisfaction in all aspects of our operations. Whether you’re a small local business or a multinational corporation, you can trust DSV to be your partner of choice for all your logistics needs.

Job Position: Assistant Operations Manager

Location: Roodepoort, Gauteng, South Africa

Reference Number: 74393

The role of an Assistant Operations Manager in logistics, such as the one offered by DSV South Africa, is crucial in ensuring the smooth functioning of operations within the supply chain. This position typically involves overseeing various aspects of the logistics process, from planning and coordination to execution and optimization. Here’s a more detailed look at the profession in general:

1. Operational Management:

• Assistant Operations Managers are responsible for managing the day-to-day operations of the logistics branch or facility. This includes overseeing activities such as transportation, warehousing, inventory management, and order fulfillment.
• They work closely with other team members to ensure that operations run efficiently and effectively, meeting or exceeding key performance indicators (KPIs) and service level agreements (SLAs).

2. Staff Supervision and Development:

• Assistant Operations Managers are tasked with supervising and leading a team of logistics professionals. This involves tasks such as hiring and training staff, assigning work duties, and monitoring performance.
• They provide guidance and support to team members, fostering a positive work environment and promoting employee development and growth opportunities.

3. Process Improvement:

• Assistant Operations Managers continuously evaluate existing processes and procedures to identify areas for improvement. They implement changes and enhancements to streamline operations, reduce costs, and increase efficiency.
• This may involve implementing new technologies, optimizing workflow layouts, or redesigning supply chain processes to enhance overall performance and customer satisfaction.

4. Customer Service:

• Ensuring high levels of customer satisfaction is a key aspect of the role. Assistant Operations Managers work closely with customers to understand their needs and requirements, addressing any concerns or issues that may arise.
• They strive to maintain strong relationships with customers, providing timely and effective communication, and delivering on promises to ensure long-term loyalty and retention.

5. Compliance and Risk Management:

• Assistant Operations Managers are responsible for ensuring compliance with all relevant regulations and industry standards. This includes adherence to safety protocols, environmental regulations, and legal requirements.
• They also manage risks associated with the logistics process, implementing strategies to mitigate potential hazards and minimize disruptions to operations.

6. Performance Monitoring and Reporting:

• Assistant Operations Managers monitor key performance metrics and generate reports to track progress and performance against goals. This involves analyzing data, identifying trends, and making data-driven decisions to improve outcomes.
• They communicate regularly with senior management and other stakeholders, providing updates on operational performance, challenges, and opportunities for improvement.

Benefits:

• Market-related salary
• Permanent full-time position
• Opportunities for career growth and development within a dynamic global organization

Eligibility:

• Minimum of 2 years’ experience in a supervisory or management role
• Valid driver’s license and own reliable transport
• Ability to work shifts and undergo random polygraph tests and criminal checks
• Matric (essential) with additional qualifications in communication skills, self-motivation, secure processing operations, sound administrative skills, and experience in industrial relations
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Requirements:

• Overseeing the operational and administrative effectiveness of the branch
• Generating daily, weekly, and monthly reports
• Ensuring compliance with customer service level agreements (SLAs) and deadlines
• Managing cost control on a regular basis
• Implementing and enforcing company policies and procedures
• Resolving customer queries and issues promptly
• Identifying and addressing workflow and system problems
• Motivating and leading staff to maintain high productivity and performance levels

How to Apply: Interested candidates who meet the above requirements are invited to apply by submitting their CV and cover letter to Pnet. Please ensure that your application clearly outlines your relevant experience and qualifications. Only shortlisted candidates will be contacted.

Closing Date: N/A

Official Contact: For inquiries or further information, please visit our official website for updates on our vacancies and employment opportunities.

Disclaimer: DSV South Africa is committed to fair and non-discriminatory selection procedures. We adhere to Affirmative Action measures to promote diversity and inclusivity in our workforce. Preference may be given to candidates from designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. We reserve the right to defer or close vacancies at any time.