Website Eezipay Management Systems
Recruiter/Employer:
Eezipay Management Systems PTY LTD, based in Stellenbosch, Western Cape, South Africa, is a leading provider of cashless business and school management software solutions. With extensive industry experience since its establishment in 2000, Eezipay specializes in developing custom software solutions tailored to meet the unique requirements of its clients. Committed to excellence in customer service and leveraging advanced technological understanding, Eezipay has emerged as a leader in the IT services and consulting industry.
Core Focus:
Eezipay’s core business revolves around catering to the needs of educational institutions and commercial enterprises. The company has forged strong partnerships with financial institutions, enabling it to offer a wide range of solutions, including closed and open-loop payment systems, transactional management platforms, and secure payment processes.
Specializations:
- Software Development: Eezipay specializes in the development of bespoke business management software tailored to meet the specific requirements of its clients. The company’s in-house team of experts ensures that each solution is meticulously crafted to optimize efficiency and productivity.
- Integration of Banking Platforms: Eezipay excels in integrating banking platforms for automated transactions, facilitating seamless financial transactions for its clients. By leveraging the latest technological advancements, the company ensures secure and efficient payment processing.
- Web-Based Modular Solutions: Eezipay offers web-based modular management solutions designed to adapt to any environment. These customizable solutions empower organizations to streamline their operations, enhance transparency, and improve overall efficiency.
- Cashless Environments: With a focus on advancing cashless transactions, Eezipay enables businesses and educational institutions to transition to cashless environments. By eliminating the need for physical currency, Eezipay’s solutions promote convenience, security, and accountability.
Mission:
Eezipay’s mission is to propel Africa’s businesses onto cutting-edge information, transaction, and server infrastructures. By adhering to the highest engineering standards and embracing innovation, the company aims to replace outdated systems with modern, interconnected solutions that drive progress and facilitate growth.
Clientele:
Eezipay serves a diverse clientele encompassing universities, colleges, schools, and commercial businesses across South Africa. By catering to the unique needs of each client, the company has established itself as a trusted partner in the realm of IT solutions and services.
Associated Members:
As evidenced by the 14 associated members on LinkedIn who’ve listed Eezipay Management Systems as their current workplace, the company fosters a collaborative and supportive work environment. Its team of dedicated professionals is committed to delivering excellence in every aspect of their work.
Overall Impact:
Through its innovative solutions, unwavering commitment to customer service, and dedication to technological advancement, Eezipay Management Systems PTY LTD continues to make a significant impact in the IT services and consulting industry. With a focus on driving progress and empowering businesses, the company remains at the forefront of transformative change in Africa’s digital landscape.
Job Position: IT Operations Technician
Location: Stellenbosch, Western Cape, South Africa
Reference Number: EeziOpsTech0324
The role of an IT Operations Technician is pivotal in ensuring the smooth functioning of IT systems and networks within organizations. These professionals are responsible for a wide range of tasks, including system maintenance, troubleshooting, and customer support. Here’s a more detailed explanation of the profession:
Responsibilities:
- Service and Customer Support: IT Operations Technicians provide on-site service and support to customers, addressing issues promptly and effectively. They may need to travel to different locations to resolve technical problems.
- Installation and Maintenance: They are tasked with installing, repairing, and maintaining hardware and software systems, ensuring that all components are functioning optimally.
- Diagnosis and Troubleshooting: When technical issues arise, IT Operations Technicians diagnose the problem and determine the appropriate solution. This requires a combination of technical knowledge and problem-solving skills.
- Documentation: They maintain detailed service reports documenting their activities, including the steps taken to resolve issues and any recommendations for future improvements.
- Workflow Management: IT Operations Technicians manage their workflow to ensure that tasks are completed efficiently and according to schedule. They may prioritize tasks based on urgency and impact on business operations.
- Compliance: They adhere to company procedures and protocols, ensuring that all work is conducted in compliance with relevant regulations and standards.
- Collaboration: IT Operations Technicians collaborate with other members of the technical team, sharing information and knowledge to improve overall performance and effectiveness.
Duties & Knowledge:
- Networks: They should have a working knowledge of Ethernet and wireless computer networks, including configuration and troubleshooting.
- Databases and Operating Systems: Familiarity with databases like MySQL and operating systems like Linux (Ubuntu server) and Windows is essential for managing IT infrastructure.
- Hardware and Software Support: IT Operations Technicians are proficient in installing, troubleshooting, and supporting various hardware and software solutions, including access control systems, POS terminals, and other technical equipment.
- Maintenance: They perform regular maintenance tasks to ensure the reliability and performance of technical equipment, including testing, repairing, and servicing.
Minimum Requirements:
To qualify for a position as an IT Operations Technician, candidates typically need to meet the following minimum requirements:
- 2-3 years of proven experience in a similar role (preferred)
- Possession of a valid driver’s license and reliable transport
- Excellent communication skills in English and Afrikaans
- Neat, presentable appearance with strong problem-solving abilities
- Friendly and polite demeanor with a focus on customer satisfaction
- Good time management skills and ability to prioritize tasks effectively
- Familiarity with mobile tools and applications, with previous experience in bank card devices considered a bonus.
Training:
While some prior experience is preferred, training is provided both on and off the job, supplemented by specialized courses. This ensures that IT Operations Technicians are equipped with the necessary skills and knowledge to excel in their roles.
IT Operations Technicians play a critical role in maintaining IT infrastructure and ensuring the smooth operation of systems and networks. Their technical expertise, problem-solving skills, and dedication to customer service are essential for supporting organizational objectives and delivering a positive user experience.
Benefits:
- Competitive salary commensurate with experience
- Training provided both off- and on-the-job supplemented by specialized courses
- Opportunity to work with cutting-edge technology in the IT services sector
- Chance to contribute to the growth and success of a dynamic company
- Exposure to diverse projects across various sectors including education and commercial
- Potential for career advancement within the organization
Eligibility:
- Minimum of 2-3 years of proven experience in a similar role (preferred)
- Possession of a Code 8 driver’s license and own reliable transport (essential)
- Excellent verbal and written communication skills in both English and Afrikaans
- Neat, presentable, reliable, and responsible with strong problem-solving abilities
- Friendly and polite demeanor with a focus on providing exceptional customer service
- Good time-keeping skills and ability to manage workflow efficiently
- Contactable references from previous employment
- Familiarity with mobile tools and applications preferred
- Previous experience with bank card devices is a bonus
Requirements:
- Resume/CV detailing relevant experience and qualifications
- Cover letter outlining suitability for the position and interest in working with Eezipay Management Systems
- Copies of relevant certifications or training courses completed
- Any additional documentation supporting qualifications or experience
How to Apply: Interested candidates are encouraged to apply through our LinkedIn page. Please ensure to include all required documents and information outlined above in your application. For any inquiries regarding the application process or the position itself, please contact us via email at info@eezipay.com or call us at 021 880 1517.
Closing Date: N/A
Official Contact:
Eezipay Management Systems
PTY LTD Suite 1B, Carpe Diem, Technopark, Stellenbosch, Western Province 7600, ZA
Email: info@eezipay.com
Phone: 021 880 1517
Website: http://www.eezipay.com
To apply for this job please visit www.linkedin.com.