Holland & Barrett Vacancies: Retail Assistant in Belfast

Recruiter/Employer:

Holland & Barrett is a renowned wellness retailer with a rich history spanning over 150 years. Established in 1870, we have become the largest health and wellness retailer in Europe, trusted by millions worldwide. With a commitment to making health and wellness a way of life for everyone, we offer a comprehensive range of own-brand products including vitamins, supplements, specialist foods, sports nutrition, and ethical beauty brands. Our omnichannel retail presence extends to over 1000 stores across 18 countries, including more than 800 in the UK and Ireland. We are headquartered in Nuneaton, England, and pride ourselves on our expertise in health and wellbeing, retail, marketing, trading, category management, customer service, finance, legal, supply chain, distribution, eCommerce, information technology, training, and human resources.

Job Positions/Location/Ref Numbers:

Position: Retail Assistant

Location: Forestside Centre, Belfast, Mpumalanga, South Africa

Ref Number: H&B-RA-FS-BF-SA

The profession of a Retail Assistant encompasses a variety of responsibilities and skills aimed at providing excellent customer service, maintaining store standards, and contributing to the overall success of a retail operation. Here’s a more detailed explanation of the profession:

1. Customer Service: At the heart of the role lies the ability to provide exceptional customer service. Retail Assistants are often the first point of contact for customers, greeting them, answering questions, and assisting them in finding products. They must possess strong communication skills, patience, and a friendly demeanor to ensure a positive shopping experience for every customer.
2. Product Knowledge: Retail Assistants need to have a good understanding of the products they are selling. This includes knowing the features, benefits, and uses of various items in the store. They should be able to provide accurate information to customers, make recommendations based on their needs, and help them make informed purchasing decisions.
3. Sales and Promotion: While not always directly involved in sales, Retail Assistants play a crucial role in promoting products and driving sales. They may be responsible for restocking shelves, arranging displays, and highlighting promotions or special offers to customers. By maintaining a visually appealing and well-organized store layout, Retail Assistants can enhance the customer’s shopping experience and encourage purchases.
4. Store Operations: Retail Assistants are often involved in various operational tasks to ensure the smooth functioning of the store. This may include tasks such as processing transactions at the checkout, handling returns and exchanges, managing inventory levels, and keeping the store clean and tidy. Attention to detail and the ability to multitask are essential in this aspect of the role.
5. Teamwork: Collaboration with colleagues is essential in a retail environment. Retail Assistants work closely with other team members, including sales associates, supervisors, and managers, to achieve common goals such as meeting sales targets, maintaining store cleanliness, and delivering excellent customer service. They should be able to work effectively as part of a team, supporting each other and communicating openly to address any issues or challenges that arise.
6. Adaptability: Retail environments can be dynamic and fast-paced, with tasks and priorities changing frequently. Retail Assistants need to be adaptable and flexible, able to quickly switch between different tasks and handle unexpected situations calmly and efficiently. This requires a positive attitude, resilience, and the ability to thrive in a dynamic work environment.
7. Technology Skills: In today’s digital age, familiarity with technology is increasingly important in retail roles. Retail Assistants may be required to use point-of-sale systems, handheld devices for inventory management, or online platforms for customer orders and inquiries. Basic IT skills are therefore beneficial for effectively performing job duties and utilizing store technology.

The profession of a Retail Assistant demands a combination of customer service skills, product knowledge, operational competence, teamwork, adaptability, and technology proficiency. It offers opportunities for individuals to gain valuable experience in the retail industry, develop transferable skills, and potentially advance to higher-level roles within the organization.

Benefits:

• Job Type: 12 Week Fixed-Term Contract
• Salary: £11.00 per hour
• Colleague discount: 25%
• Annual leave: 28 days pro rata
• Opportunity for career growth and development
• Comprehensive industry-leading retail operational training
• Monthly colleague incentives
• Opportunity to specialize in areas such as sport, nutrition, and beauty

Eligibility:

• Entry-level position
• Ability to work well within a team
• Compassionate and consultative approach to customer service
• Positive attitude and driven nature
• Passion and enthusiasm for health and wellness products
• Basic IT skills to use in-store technology

Requirements:

• High school diploma or equivalent
• Must be legally eligible to work in South Africa
• Ability to work flexible hours, including evenings and weekends

How to Apply:

To apply for the position of Retail Assistant at Holland & Barrett, please submit your resume and a cover letter highlighting your relevant skills and experiences to LinkedIn. Please ensure to include the reference number H&B-RA-FS-BF-SA in the subject line of your email.

Closing Date:

The deadline for job applications is not available.

Official Contact:

For further information about the job or the application process, please visit our website https://www.hollandandbarrettjobs.com/. You can also visit our primary office at Samuel Ryder House, 7 Barling Way, Nuneaton, England CV10 7, GB.