Keyspec Executive CC: Internal Sales & Admin Clerk in Midrand

Keyspec Executive CC is a reputable manufacturing company based in Midrand, South Africa, with a focus on delivering high-quality products and services to its customers. Here’s a more detailed explanation of the company profile:

1. Industry Focus: Keyspec Executive CC operates within the manufacturing sector, which entails producing goods on a large scale using machinery, labor, and raw materials. Manufacturing companies like Keyspec Executive CC are integral to various industries, including automotive, electronics, consumer goods, and more.
2. Location: The company is situated in Midrand, a bustling commercial hub located in the Gauteng province of South Africa. Midrand’s strategic location between Johannesburg and Pretoria makes it an ideal base for businesses, offering excellent connectivity and access to key markets.
3. Products and Services: Keyspec Executive CC is known for its diverse range of products and services tailored to meet the needs of its clientele. While specific details about the company’s offerings are not provided in the job posting, it can be inferred that they likely specialize in manufacturing products relevant to their target market.
4. Company Values: Keyspec Executive CC prioritizes professionalism, integrity, and innovation in all aspects of its operations. These values are likely reflected in the company’s culture, guiding employees in their interactions with customers, colleagues, and stakeholders.
5. Professionalism: The company maintains a professional standard in its dealings with customers, suppliers, and employees. This professionalism is evident in its commitment to delivering quality products and services, adhering to ethical business practices, and fostering a positive work environment.
6. Integrity: Keyspec Executive CC places a high value on integrity, emphasizing honesty, transparency, and accountability in its business practices. This commitment to integrity builds trust with customers and stakeholders, contributing to the company’s reputation and long-term success.
7. Innovation: As a forward-thinking company, Keyspec Executive CC embraces innovation as a key driver of growth and competitiveness. This may involve adopting new technologies, processes, or strategies to enhance product quality, efficiency, and customer satisfaction.
8. Market Presence: While the job posting does not provide specific details about the company’s market presence, it mentions that Keyspec Executive CC is a specialist recruitment company servicing seven key markets across South Africa and internationally. This suggests that the company has a broad reach and may operate in multiple industries or sectors.

Keyspec Executive CC appears to be a reputable manufacturing company with a strong emphasis on delivering quality products and services while upholding values of professionalism, integrity, and innovation.

The profession in question, Internal Sales & Admin Clerk, plays a crucial role within a company’s sales and administrative functions. Here’s a more detailed explanation of the profession:

1. Internal Sales Responsibilities: Internal sales involve managing sales activities within the company, primarily focusing on existing customers, inbound inquiries, and sometimes outbound sales efforts. Internal Sales & Admin Clerks are responsible for tasks such as:
   • Handling incoming communications: This includes answering phone calls, responding to emails, and addressing inquiries from customers or clients.
   • Cold calling: Initiating outbound calls to potential customers or leads to generate new sales opportunities.
   • Customer relationship management: Building and maintaining relationships with existing customers to ensure satisfaction and repeat business.
   • Assisting external Sales Representatives: Providing support to the external sales team by coordinating sales activities, managing customer accounts, and providing administrative assistance as needed.
   • Assisting walk-in clients: Welcoming visitors to the company’s premises, addressing their inquiries, and providing assistance with their needs.
   • Frontline cash transactions: Handling cash transactions over the counter, processing payments, and ensuring accuracy in financial transactions.
   • Loading sales orders: Inputting sales orders into the company’s operating system or database accurately to facilitate order processing and fulfillment.
   • Maintaining records: Keeping comprehensive records of all sales orders, invoices, and customer interactions for reference and reporting purposes.
2. Administrative Duties: In addition to sales-related tasks, Internal Sales & Admin Clerks also perform various administrative duties to support the smooth operation of the sales department and the overall office environment. These may include:
   • Handling inbound faxes and emails: Sorting, distributing, and responding to incoming faxes and emails in a timely manner.
   • Compiling operational delivery trip sheets: Preparing documents outlining the details of delivery trips, including schedules, routes, and customer information.
   • Processing trip sheets and counting COD monies: Verifying and processing documentation related to deliveries, including cash-on-delivery payments.
   • Assisting with switchboard operations: Managing incoming calls, transferring calls to the appropriate departments or personnel, and providing general information to callers.
   • General office duties: Performing routine administrative tasks such as filing, data entry, photocopying, and maintaining office supplies.
3. Qualifications and Skills: To excel in this profession, individuals typically need a combination of education, skills, and experience. Key qualifications and skills may include:
   • Matric certificate or equivalent educational qualification.
   • Previous experience in a similar role or in sales and administrative functions.
   • Strong time management skills and the ability to multitask effectively in a fast-paced environment.
   • Excellent communication skills, both verbal and written, with a professional demeanor.
   • Attention to detail and accuracy, particularly in handling financial transactions and maintaining records.
   • Proficiency in using computer software and office equipment, such as word processing programs, spreadsheets, and telecommunication systems.
   • Problem-solving abilities and the capacity to handle customer inquiries and resolve issues efficiently.

The role of an Internal Sales & Admin Clerk is multifaceted, involving a combination of sales, customer service, and administrative responsibilities. Individuals in this profession play a vital role in supporting the sales team, managing customer relationships, and ensuring the smooth operation of internal sales processes and administrative tasks within the company.