- Internship
- Cape Town
Website Rogerwilco
Rogerwilco, Digital Marketing Agency Rogerwilco is a leading digitally-driven marketing agency based in Cape Town, Western Cape, South Africa. Founded in 2008, Rogerwilco specializes in providing comprehensive marketing strategies, social media management, creative services, UX and web development, and search engine optimization services to a diverse range of local and international brands. With a team of 51-200 employees dedicated to excellence, Rogerwilco prides itself on delivering performance-driven solutions that foster meaningful connections between brands and their customers.
Driven by a passion for curiosity and growth, Rogerwilco believes in constantly challenging the status quo and pushing boundaries to create innovative digital experiences. The agency boasts a portfolio of highly reputable clients spanning various industries, including major retail outlets, industrial equipment suppliers, and financial institutions. With a commitment to versatility, agility, and client satisfaction, Rogerwilco has earned the trust of its clients and continues to expand its presence in the digital sphere.
Rogerwilco is a digitally-driven marketing agency headquartered in Cape Town, Western Cape, South Africa. Established in 2008, the agency has grown to become a prominent player in the digital marketing industry, offering a wide range of services to local and international clients. Here’s a deeper dive into the company’s profile:
1. Services Offered:
- Marketing Strategies: Rogerwilco provides comprehensive marketing strategies tailored to the needs and goals of each client. These strategies encompass various channels and tactics to maximize reach and engagement.
- Social Media Management: The agency helps clients build and maintain a strong presence on social media platforms, leveraging content creation, community engagement, and analytics to drive results.
- Creative Services: Rogerwilco offers creative services such as graphic design, copywriting, and multimedia production to enhance brand messaging and visual identity.
- UX and Web Development: The agency specializes in user experience (UX) design and web development, creating intuitive and visually appealing digital interfaces for clients.
- Search Engine Optimization (SEO): Rogerwilco optimizes clients’ online presence to improve visibility and rankings on search engine results pages, driving organic traffic and conversions.
- Digital PR: The agency manages clients’ online reputation and brand image through strategic digital public relations efforts, including media outreach and crisis management.
- Analytics: Rogerwilco utilizes data analytics to measure and analyze the performance of digital marketing campaigns, providing insights for optimization and decision-making.
- E-Commerce: The agency assists clients in developing and optimizing e-commerce platforms to drive online sales and revenue growth.
2. Clientele:
- Rogerwilco serves a diverse portfolio of clients, ranging from major retail outlets to industrial equipment suppliers and financial institutions.
- The agency’s clientele includes both local businesses and internationally recognized brands, highlighting its ability to adapt to different markets and industries.
- With a focus on performance and results, Rogerwilco has earned the trust and satisfaction of its clients, establishing long-term partnerships based on mutual success.
3. Core Values and Philosophy:
- Curiosity and Growth: Rogerwilco believes in the power of curiosity to drive growth and innovation. The agency encourages its team members to continuously question and explore new ideas and technologies.
- Performance Excellence: At the core of Rogerwilco’s mission is a commitment to delivering excellence in performance. The agency strives to exceed client expectations and achieve measurable results in every project.
- Versatility and Agility: Rogerwilco prides itself on its versatility and agility in adapting to the evolving digital landscape. The agency remains flexible and responsive to changes in technology, market trends, and client needs.
4. Team and Culture:
- Rogerwilco boasts a team of 51-200 employees dedicated to excellence in digital marketing. The agency values diversity, creativity, and collaboration, fostering a culture of innovation and teamwork.
- With a focus on continuous learning and professional development, Rogerwilco invests in training and mentorship programs to nurture talent and expertise within the team.
- The agency promotes a supportive and inclusive work environment, where team members are empowered to contribute ideas, take ownership of projects, and achieve their full potential.
Rogerwilco is a dynamic and forward-thinking marketing agency with a proven track record of delivering performance-driven solutions to a diverse range of clients. With a focus on curiosity, excellence, and collaboration, Rogerwilco continues to push boundaries and drive growth in the digital marketing industry.
Job Title: Community Manager Intern
Location: Cape Town, Western Cape, South Africa
Reference Number: #RWCMINT0224
The profession of Community Management plays a crucial role in today’s digital landscape, particularly within the realm of digital marketing and online community engagement. Here’s a comprehensive overview:
1. Definition:
- Community Management involves building, nurturing, and engaging with online communities around a brand, product, or service. This includes managing social media channels, forums, discussion groups, and other online platforms where community interaction occurs.
2. Responsibilities:
- Content Creation: Community Managers are responsible for creating and curating engaging content that resonates with the target audience. This includes writing social media posts, blog articles, newsletters, and other forms of content.
- Community Engagement: Community Managers interact with community members, respond to comments and messages, and foster conversations to build relationships and enhance brand loyalty.
- Moderation: Community Managers monitor online discussions and enforce community guidelines to maintain a positive and respectful environment. They address any issues or conflicts that may arise and ensure adherence to brand values.
- Social Listening: Community Managers use social listening tools to monitor conversations and trends related to the brand or industry. They gather insights, identify opportunities, and respond to feedback or mentions.
- Analytics: Community Managers track key metrics such as engagement, reach, and sentiment to measure the effectiveness of community initiatives and inform strategic decisions.
- Advocacy: Community Managers identify and cultivate brand advocates within the community, leveraging their influence to amplify brand messages and drive positive word-of-mouth.
- Collaboration: Community Managers collaborate with cross-functional teams such as marketing, customer support, and product development to align community efforts with overall business objectives.
- Crisis Management: In times of crisis or controversy, Community Managers play a vital role in managing communication, addressing concerns, and mitigating reputational risks.
3. Skills and Qualifications:
- Excellent Communication: Community Managers must possess strong written and verbal communication skills to effectively engage with community members and convey brand messaging.
- Empathy and Emotional Intelligence: Understanding the needs and emotions of community members is essential for building trust and fostering meaningful connections.
- Creativity: Community Managers should be creative thinkers capable of generating engaging content ideas and innovative community initiatives.
- Technical Proficiency: Proficiency with social media platforms, content management systems, analytics tools, and social listening software is necessary for effective community management.
- Problem-Solving Skills: Community Managers must be adept at resolving conflicts, addressing issues, and handling challenging situations with tact and diplomacy.
- Analytical Skills: The ability to analyze data, interpret insights, and derive actionable recommendations is critical for optimizing community engagement strategies.
- Time Management: Community Managers often juggle multiple tasks and priorities, so strong organizational and time management skills are essential for success.
4. Career Opportunities:
- Community Management offers diverse career opportunities across various industries, including marketing agencies, technology companies, consumer brands, nonprofits, and online communities.
- Entry-level positions such as Community Manager Internships provide valuable training and experience for individuals looking to start their careers in community management.
- Experienced Community Managers may advance to roles such as Senior Community Manager, Community Director, or Social Media Manager, with opportunities for leadership and strategic oversight.
Benefits:
- Paid internship opportunity
- Valuable training and mentorship in community management
- Exposure to a dynamic and fast-paced digital marketing environment
- Opportunity to work with industry-leading professionals
- Potential for future career advancement within Rogerwilco
Eligibility:
- No previous experience required; training will be provided
- Must be located in or willing to relocate to Durbanville, Cape Town
- Available to work in-office 3 days a week
- Enthusiastic and eager to learn about community management in the digital marketing field
- Excellent written and verbal communication skills
- Strong computer literacy, including proficiency with social listening tools and spreadsheets
- Critical thinking skills and the ability to problem-solve effectively
Requirements:
- Submit a writing test as part of the application process
- Complete a computer literacy assessment
- Demonstrate critical thinking skills through a test provided by the hiring team
How to Apply: To apply for the Community Manager Intern position at Rogerwilco, please submit the following documents:
- Updated resume/CV
- Cover letter highlighting your interest in community management and why you believe you are a suitable candidate for this internship
- Writing sample (instructions will be provided upon application)
- Confirmation of availability to work in-office in Durbanville, Cape Town, 3 days a week
Please send your application via LinkedIn. Shortlisted candidates will be contacted for further assessment.
Closing Date: N/A
Official Contact:
Rogerwilco, Digital Marketing Agency
Email: info@rogerwilco.co.za
Phone: +27 (0)21 975 8181
Address: 1 The Crescent, Durbanville, Cape Town, 7550, South Africa
Website: www.rogerwilco.co.za
We look forward to welcoming enthusiastic and motivated individuals to join our team and embark on a rewarding journey in the field of community management at Rogerwilco.