Website Salt
Recruiter/Employer: Salt is a leading global recruitment agency specializing in digital talent. Our mission is to create futures by connecting the very best individuals with the most suitable job opportunities. With a focus on digital disruption, innovation, transformation, and business change, Salt operates across various industries and regions, helping organizations navigate the complexities of talent acquisition in the ever-changing digital landscape. We are committed to diversity and inclusion, offering proactive initiatives such as unconscious bias training and sponsoring events to foster a more inclusive workplace.
Job Position: Finance Systems Support Analyst
Location: City of Cape Town, Western Cape, South Africa
Reference Number: N/A
The role of a Finance Systems Support Analyst is critical in ensuring the smooth operation and optimization of financial systems within an organization. These professionals play a vital role in providing technical support, maintaining system integrity, and driving process improvements to meet the evolving needs of the finance function. Here’s a more detailed exploration of the profession:
1. Technical Expertise: Finance Systems Support Analysts possess a strong foundation in finance-related systems and technologies. They are proficient in utilizing specialized software such as NetSuite, SAP, Oracle Financials, or other enterprise resource planning (ERP) systems commonly used for financial management. Their technical expertise allows them to troubleshoot issues, perform system configurations, and ensure data accuracy and integrity.
2. User Support and Training: One of the primary responsibilities of Finance Systems Support Analysts is to provide assistance to end-users experiencing technical issues or requiring system-related guidance. They manage user support calls, respond to inquiries in a timely manner, and ensure that user issues are resolved effectively. Additionally, these professionals contribute to the creation and maintenance of user documentation and training materials to empower users with the necessary knowledge and skills to utilize financial systems efficiently.
3. Process Improvement: Finance Systems Support Analysts actively engage in projects aimed at improving finance systems and processes. They collaborate with cross-functional teams to understand business requirements, conduct testing of new processes or system enhancements, and ensure alignment with organizational objectives. By identifying inefficiencies and recommending solutions, they contribute to enhancing the overall effectiveness and efficiency of financial operations.
4. Security and Compliance: Ensuring the security and compliance of financial systems is paramount in the role of Finance Systems Support Analysts. They assist in the maintenance and coordination of user setup and security permissions, ensuring that access controls are implemented according to organizational policies and regulatory requirements. They also contribute to audits and assessments to validate compliance with industry standards and regulations such as Sarbanes-Oxley (SOX) or General Data Protection Regulation (GDPR).
5. Communication and Collaboration: Effective communication and collaboration skills are essential for Finance Systems Support Analysts, as they interact with various stakeholders including finance teams, IT professionals, and end-users. They must be able to articulate technical concepts in a clear and concise manner, build rapport with users, and foster collaborative relationships to achieve common goals. Additionally, they may participate in cross-functional meetings, providing valuable insights and recommendations to support decision-making processes.
6. Adaptability and Continuous Learning: Given the dynamic nature of technology and business environments, Finance Systems Support Analysts must possess a willingness to adapt to change and continuously update their skills and knowledge. They stay informed about emerging trends, best practices, and updates to financial systems and technologies, allowing them to effectively address evolving business needs and challenges.
Finance Systems Support Analysts play a crucial role in ensuring the efficient operation, optimization, and compliance of financial systems within organizations. Through their technical expertise, user support, process improvement initiatives, and collaborative approach, they contribute to the overall effectiveness and success of the finance function.
Benefits:
- Competitive salary based on experience and qualifications
- Opportunities for career growth and development in a global recruitment agency
- Comprehensive benefits package including medical insurance, retirement plans, and paid time off
- Exposure to diverse digital recruitment projects and clients across various industries
- Access to training and development programs to enhance skills and knowledge
- Collaborative work environment with a focus on teamwork and innovation
Eligibility:
- Bachelor’s degree in Finance, Business Administration, Information Technology, or related field
- Previous experience in finance systems support, preferably with NetSuite experience
- Strong communication and interpersonal skills with a customer service orientation
- Ability to work effectively under pressure and manage multiple tasks simultaneously
- Flexibility to adapt to changing environments and implement new processes
- Experience working in a global organization with complex structures
- Proficiency in documentation and training material creation
Requirements:
To apply for the Finance Systems Support Analyst position, please submit the following documents:
- Updated resume highlighting relevant experience and qualifications
- Cover letter expressing interest in the role and detailing relevant skills and experience
- Academic transcripts or certificates demonstrating educational qualifications
- Any additional certifications or training relevant to finance systems support
How to Apply:
Interested candidates can apply for the Finance Systems Support Analyst position through our official website or LinkedIn page. Please ensure all required documents are submitted with the application. Only shortlisted candidates will be contacted for further assessment.
Closing Date:
The deadline for applications is not available.
Official Contact:
For inquiries regarding the Finance Systems Support Analyst position or the application process, please contact to official website: https://welovesalt.com/za/.
To apply for this job please visit www.linkedin.com.