Website SMD Technologies
Company Overview:
SMD Technologies is a pioneering force in global product and brand development across various sectors. Our portfolio includes renowned brands such as Volkano, Amplify, Bounce, Rocka, and many more. With an extensive distribution network spanning Dubai, America, Cape Town, China, the UK, and Australia, we are rapidly emerging as a global phenomenon. Founded in 2005, our company specializes in consumer electronics, calculators, audio tech, lighting, gaming, luggage, cellular accessories, furniture, appliances, sporting goods, and wearables. We are headquartered in Johannesburg, Gauteng, South Africa.
SMD Technologies is a leading global product and brand developer headquartered in Johannesburg, Gauteng, South Africa. Established in 2005, the company has since established itself as a pioneering force in various consumer goods industries, specializing in a diverse range of products including consumer electronics, calculators, audio technology, lighting, gaming equipment, luggage, cellular accessories, furniture, appliances, sporting goods, and wearables.
One of the notable aspects of SMD Technologies is its extensive brand portfolio, comprising both original brands developed in-house and partner brands. The company boasts a robust lineup of original brands such as Volkano, VX Gaming, Rocka, Bounce, ProBass, Amplify, Connex Devices, Connex Connect, Switched, EverFurn, Eiger, BodenStark, TotesBabe, Quest, TravelWise, Kingsons, and SupaNova. These brands cater to a wide range of consumer needs, reflecting SMD Technologies’ commitment to innovation and diversity in its product offerings.
Moreover, SMD Technologies collaborates with renowned partner brands such as Sony, Disney, Warner Brothers DC, Marvel, HP, Sharp, Casio, KD Foods, Sweets From Heaven, TP Link, Alexander Toys, Edumatic, HLS, Creative Labs, Creality, and KNR. This strategic partnership allows SMD Technologies to offer an even broader array of high-quality products to its customers, further solidifying its position in the global market.
With a workforce of 201-500 employees and a network of 339 associated members on LinkedIn, SMD Technologies is committed to driving excellence in product development, brand management, and customer satisfaction. The company’s success is attributed to its dedication to creating and nurturing successful brands, as well as its ability to leverage far-reaching distribution channels across key markets such as Dubai, America, Cape Town, China, the UK, and Australia.
SMD Technologies prides itself on its reputation for quality, innovation, and reliability in the consumer goods industry. Through its commitment to excellence and continuous improvement, the company aims to remain at the forefront of global product and brand development, delivering exceptional value to customers worldwide.
Job Position: Key Account Administrator
Location: Johannesburg, Gauteng, South Africa
Reference Number: SMD-KAA-2024
The role of a Key Account Administrator is a crucial position within any organization, especially within the realm of consumer goods or retail industries. This profession involves managing key client accounts, providing administrative support, and ensuring smooth communication between the company and its clients. Here’s a more detailed overview of the profession:
- Client Relationship Management: Key Account Administrators are responsible for building and maintaining strong relationships with key clients. This involves understanding client needs, addressing concerns, and ensuring client satisfaction with the company’s products or services. Effective communication and interpersonal skills are essential for managing these relationships.
- Administrative Support: A significant part of the Key Account Administrator’s role involves handling administrative tasks related to client accounts. This may include data entry, maintaining client databases, preparing reports, and processing orders. Attention to detail and organizational skills are critical for managing these tasks efficiently.
- Order Processing: Key Account Administrators are often involved in the order processing workflow, from receiving orders from clients to ensuring timely delivery. They must accurately capture and process orders, coordinate with internal teams such as logistics or inventory management, and provide updates to clients regarding order status.
- Problem-solving: Inevitably, issues or challenges may arise during the course of managing key client accounts. Key Account Administrators must be adept at problem-solving, using analytical thinking and resourcefulness to resolve issues promptly and effectively. This may involve coordinating with various departments within the company to address client concerns or overcome obstacles.
- Reporting and Analysis: Key Account Administrators are typically responsible for generating reports and analyzing data related to client accounts. This may involve tracking sales metrics, monitoring client satisfaction levels, and identifying trends or opportunities for improvement. Proficiency in Microsoft Excel and other analytical tools is often required for this aspect of the role.
- Team Collaboration: Collaboration with internal teams is essential for success in this role. Key Account Administrators may work closely with sales teams, customer service representatives, and other departments to ensure seamless coordination and delivery of services to clients. Effective teamwork and communication skills are vital for achieving common goals.
- Continuous Improvement: As with any profession, Key Account Administrators are expected to continuously seek opportunities for improvement and optimization in their work processes. This may involve implementing new systems or procedures to enhance efficiency, identifying areas for cost savings or revenue growth, and staying updated on industry trends and best practices.
The role of a Key Account Administrator is multifaceted, requiring a combination of administrative skills, communication abilities, and strategic thinking. Key Account Administrators play a pivotal role in maintaining strong client relationships, ensuring smooth operations, and driving business growth within the organization.
Benefits:
- Competitive salary package
- Opportunities for career growth and advancement within a dynamic team
- Exposure to a diverse range of consumer goods industries
- Health and wellness benefits
- Access to company training and development programs
Eligibility:
- Professional Administrative Experience
- Valid South African driver’s license and own functional car
- Strong matric results
- Excellent English communication skills (spoken, written, comprehension)
Requirements:
- Fast, proficient, and accurate typist and/or data capturer
- Extensive knowledge of Microsoft Suite and other administrative programs
- Intermediate to advanced MS Excel proficiency
- Familiarity with common office equipment (printers, copier, fax, etc.)
- Detail-oriented with exceptional organizational skills
- Strong problem-solving and analytical thinking capabilities
How to Apply: Interested candidates who meet the eligibility criteria are invited to submit their applications via email to sales@smdtechnologies.com with the subject line “Application for Key Account Administrator Position – SMD-KAA-2024”. Please attach a cover letter, detailed resume, and any relevant supporting documents.
Closing Date: N/A
Official Contact:
- Phone: +27 11 608 3633
- Email: sales@smdtechnologies.com
- Website: www.smdtechnologies.com
- Address: 25 Nguni Drive, Long Meadow Business Estate West, Modderfontein, Johannesburg, South Africa 1609.
About the Job:
Job Summary: As a Key Account Administrator, you will play a pivotal role in supporting our Retail Accounts Executive by efficiently managing daily, weekly, and monthly administrative tasks. Working closely with our office staff, you’ll contribute to the seamless implementation of administrative processes.
Key Competencies:
- Strong interpersonal skills
- Exceptional multitasking abilities
- Extensive experience in managing clerical responsibilities
- Excellent professional communication and etiquette
- Analytical thinking for effective problem-solving
Job Duties and Responsibilities:
- Accurate data capture and analysis
- Timely creation and completion of reports
- Client relations and effective liaison
- Order capturing and processing, from receipt to delivery
- Proactive follow-up on orders and client requirements
- Internal and external feedback provision
- Maintenance of accurate and up-to-date filing systems
- Evaluation of clientele needs
- Regular updates to client listings
- Assistance in the preparation of presentation materials
To apply for this job please visit www.linkedin.com.