Website SurTech Group of Companies
SurTech Group of Companies: a Diligent partner
About the Company: SurTech Group of Companies, based in Johannesburg, Gauteng, South Africa, is a leading provider of software development, control monitoring, analytics, and Governance, Risk, and Compliance (GRC) solutions. Established in 2018, SurTech has emerged as a trusted partner for organizations seeking modern governance and compliance solutions. With a dedicated team of over 60 professionals possessing extensive knowledge in various facets of governance, risk, finance, and compliance processes, SurTech ensures optimal delivery and client satisfaction. As the sole reseller of Diligent and BoardEffect products in South Africa, SurTech is committed to providing cutting-edge solutions to its clients, enabling them to enhance their governance practices effectively.
SurTech Group of Companies, headquartered in Johannesburg, Gauteng, South Africa, is a dynamic and innovative organization specializing in providing comprehensive software solutions and services. Established in 2018, SurTech has rapidly grown to become a trusted partner for businesses seeking cutting-edge technology solutions to streamline their operations, particularly in the areas of governance, risk management, and compliance (GRC).
The company prides itself on its role as the sole distributor of Galvanize (previously known as ACL) software, services, and training for over a decade, highlighting its extensive experience and expertise in the field. Additionally, SurTech holds the distinction of being the exclusive reseller of Diligent and BoardEffect products in South Africa. This strategic partnership underscores SurTech’s commitment to offering its clients access to the latest and most advanced governance and compliance solutions available in the market.
SurTech’s core offerings include software development, control monitoring, analytics, and GRC software solutions. These services are tailored to meet the diverse needs of its clientele, which primarily consists of leading organizations across various industries in South Africa. By leveraging its team’s unrivaled knowledge and experience in governance, risk, finance, and compliance processes, SurTech ensures that every client engagement is executed with precision and efficiency, ultimately driving client satisfaction.
One of the key strengths of SurTech lies in its team of over 60 top-quality individuals who possess deep expertise across multiple domains. These professionals bring a wealth of experience to the table, enabling SurTech to deliver optimal solutions and support to its clients. Moreover, the company emphasizes a culture of continuous learning and improvement, allowing its team members to stay abreast of the latest developments and best practices in the industry.
SurTech’s commitment to diversity and inclusion is evident through its ownership structure, with 51% black female ownership demonstrating its dedication to fostering transformed economic development and empowerment within the community. This commitment extends to its hiring practices, where the company emphasizes employing individuals based solely on merit, irrespective of gender, religion, or race.
In addition to its core business activities, SurTech is actively involved in community initiatives and endeavors to make a positive impact beyond its commercial interests. Through its dedication to excellence, innovation, and social responsibility, SurTech continues to solidify its position as a leading provider of software solutions and services in South Africa’s information technology and services sector.
Job Position: IT Administrator
Location: Johannesburg, Gauteng, South Africa
Ref Number: ITA2024
The role of an IT Administrator is critical in ensuring the smooth functioning of an organization’s IT infrastructure and systems. IT administrators are responsible for managing and maintaining the hardware, software, and networks that support the organization’s operations. They play a vital role in ensuring that technology resources are available, secure, and operating efficiently to meet the needs of the business.
Here’s a more detailed overview of the profession:
1. Hardware and Software Management: IT administrators oversee the installation, configuration, and maintenance of computer hardware and software. This includes servers, workstations, laptops, printers, operating systems, productivity software, and specialized applications.
2. Network Administration: They manage and maintain the organization’s network infrastructure, including local area networks (LANs), wide area networks (WANs), and internet connections. This involves configuring routers, switches, firewalls, and other network devices to ensure connectivity and security.
3. User Support: IT administrators provide technical support to end-users, troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. They may also conduct training sessions to help users better understand and utilize technology resources.
4. Security Management: They implement and maintain security measures to protect the organization’s data, systems, and networks from cyber threats, such as viruses, malware, hackers, and data breaches. This involves implementing security policies, conducting regular security audits, and staying up-to-date on the latest security trends and technologies.
5. System Backup and Recovery: IT administrators are responsible for implementing and managing data backup and recovery solutions to ensure that critical data is protected and can be quickly restored in the event of a disaster or system failure.
6. System Monitoring and Performance Tuning: They monitor system performance, identify bottlenecks and inefficiencies, and implement solutions to optimize performance and ensure reliable operation.
7. IT Asset Management: IT administrators maintain an inventory of hardware and software assets, track license agreements, and ensure compliance with software licensing requirements.
8. Documentation and Reporting: They document system configurations, procedures, and troubleshooting steps, and generate reports on system performance, security incidents, and IT infrastructure status.
9. Collaboration: IT administrators collaborate with internal teams, such as software developers, project managers, and business stakeholders, as well as external vendors and service providers, to ensure that IT solutions meet the organization’s requirements and objectives.
10. Continuous Learning: Given the rapid pace of technological change, IT administrators must continuously update their skills and knowledge to stay current with emerging technologies, industry trends, and best practices in IT administration.
IT administrators play a crucial role in supporting the technological needs of an organization, enabling it to operate efficiently, securely, and competitively in today’s digital landscape. Their expertise and dedication contribute significantly to the success and growth of the businesses they serve.
Benefits:
- Competitive salary package
- Opportunities for professional development and growth
- Collaborative and team-oriented work environment
- On-site workplace type
- Full-time employment
- Entry-level position with room for advancement
- Exposure to cutting-edge technologies and software solutions
Eligibility:
- Matric certificate
- Bachelor’s degree in IT
- Minimum three years of experience in an IT Administrator role
- Strong presentation abilities
- Excellent interpersonal skills
- Self-motivated and collaborative team player
Requirements:
- Manage and troubleshoot computer hardware and software issues
- Install, configure, and update software applications
- Set up new employee workstations and user accounts
- Collaborate with internal and external IT vendors
- Train employees on basic IT procedures and software usage
- Maintain an updated asset register
- Identify and address IT and office-related challenges
- Propose process improvements
- Support business operations in data penetration and reporting
- Maintain productive working relationships
- Conduct routine and ad-hoc stock takes of IT hardware and software
- Execute the formatting and setup of computers
- Manage a support ticket system for business stakeholders
How to Apply: Interested candidates should submit their CV and a cover letter highlighting their qualifications and relevant experience to Tamsin Jatho at tamsinj@surtech.co.za. Please include the job reference number ITA2024 in the subject line of the email.
Closing Date: The deadline for application submission is not available.
Official Contact: SurTech Group of Companies 1st Floor, The Mall Offices 11 Cradock Ave, Johannesburg, Gauteng 2196, South Africa
Phone: +27 86 199 9190
Email: info@surtech.co.za
Website: http://www.surtech.co.za
Note: Only shortlisted candidates will be contacted. If you have not heard back from us within one week of the closing date, please consider your application unsuccessful. SurTech Group of Companies is committed to employing individuals based solely on merit, irrespective of gender, religion, or race.
To apply for this job email your details to tamsinj@surtech.co.za