- Full Time
- Cape Town
Website TRUENAV
Recruiter/Employer
TRUENAV is a leading telecommunications provider based in Goodwood, Western Cape, South Africa. With over seventeen years of experience, we specialize in delivering cutting-edge digital communication solutions for businesses of all sizes, from small enterprises to JSE-listed companies. Our mission is to simplify the complexity of telecommunications for our clients, helping them reduce costs and improve the efficiency of their voice and data communication infrastructure.
TRUENAV stands as a distinguished telecommunications provider with its headquarters located in the bustling city of Goodwood, Western Cape, South Africa. Established in 2006, the company has progressively evolved into a prominent player within the industry, boasting a solid reputation for delivering innovative digital communication solutions tailored to meet the diverse needs of businesses across the spectrum.
Mission and Vision: At TRUENAV, our mission is deeply rooted in simplifying the intricacies of telecommunications for our clientele. We understand the pivotal role that effective communication plays in fostering connections and driving business success. Therefore, our vision is to empower businesses with personalized, secure, and competitively priced communication solutions that not only streamline operations but also facilitate growth and expansion.
Specialties: Our expertise spans across a range of specialized services, including:
- PABX Systems: Providing advanced Private Automated Branch Exchange systems for seamless internal communication within organizations.
- IP Telephony Systems: Offering state-of-the-art Internet Protocol telephony solutions for enhanced voice communication over data networks.
- VoIP Least Cost Routing: Implementing Voice over Internet Protocol (VoIP) technology to minimize call costs and optimize routing efficiency.
- Call Centre Solutions: Delivering comprehensive call center solutions equipped with advanced features to enhance customer service and support operations.
Clientele: TRUENAV prides itself on serving a diverse clientele, catering to businesses of all sizes and sectors. From small enterprises seeking to establish a solid communication infrastructure to large corporations listed on the Johannesburg Stock Exchange (JSE), our solutions are designed to address the unique challenges and requirements of each client.
Commitment to Excellence: Driven by a commitment to excellence, TRUENAV places utmost importance on delivering unparalleled quality and customer satisfaction. Our dedicated team of professionals works tirelessly to ensure that every client receives personalized attention and support throughout their journey with us. Moreover, we continually strive to stay ahead of the curve by embracing emerging technologies and industry best practices.
Corporate Social Responsibility: As a socially responsible corporate entity, TRUENAV is deeply invested in giving back to the community and fostering sustainable development initiatives. We actively engage in various philanthropic endeavors, ranging from educational programs to environmental conservation efforts, with the aim of making a positive impact on society.
In essence, TRUENAV epitomizes excellence in the telecommunications sector, offering cutting-edge solutions backed by years of industry experience and expertise. With a steadfast commitment to innovation, customer satisfaction, and corporate social responsibility, we remain dedicated to empowering businesses and driving positive change in the communities we serve.
Job Positions
Position Title: Sales Consultant
Location: Goodwood, Western Cape, South Africa
Reference Number: SC2024
Sales consultants play a pivotal role in driving revenue and fostering business growth across various industries. They are frontline representatives tasked with understanding customer needs, promoting products or services, and ultimately closing deals to generate revenue. Here’s a more detailed exploration of the profession:
1. Understanding Customer Needs: Sales consultants must possess strong interpersonal skills to engage with potential clients effectively. They take the time to understand the unique requirements and pain points of each customer, allowing them to tailor their sales pitch accordingly. This involves active listening, asking probing questions, and demonstrating empathy to build rapport and trust.
2. Product Knowledge and Demonstration: A comprehensive understanding of the products or services offered by their company is essential for sales consultants. They must be able to articulate the features, benefits, and value propositions of the offerings to potential customers. Additionally, sales consultants may conduct product demonstrations or presentations to showcase how the solutions can address specific customer needs.
3. Lead Generation and Prospecting: Sales consultants often take the initiative to generate leads through various channels, including cold calling, networking events, and referrals. They proactively seek out potential clients and opportunities, leveraging their communication skills to initiate conversations and build relationships. Effective prospecting lays the foundation for a robust sales pipeline and ensures a steady flow of opportunities.
4. Consultative Selling Approach: Successful sales consultants adopt a consultative selling approach, wherein they act as trusted advisors to their clients rather than simply pushing products or services. They seek to uncover underlying challenges and provide tailored solutions that align with the client’s goals and objectives. This consultative approach fosters long-term relationships and enhances customer satisfaction and loyalty.
5. Negotiation and Closing: Negotiation skills are essential for sales consultants to navigate pricing discussions, address objections, and overcome potential barriers to closing a deal. They must strike a balance between meeting customer demands and maximizing profitability for their company. Closing deals requires confidence, persistence, and the ability to effectively communicate the value proposition to the customer.
6. Sales Target Achievement: Sales consultants are typically assigned sales targets or quotas that they are expected to meet or exceed. This aspect of the role requires resilience, goal orientation, and a results-driven mindset. Sales consultants must continuously monitor their progress, identify areas for improvement, and implement strategies to achieve their targets within the specified timeframe.
7. Continuous Learning and Development: The sales landscape is constantly evolving, with new technologies, market trends, and consumer preferences shaping the industry. Sales consultants must remain adaptable and committed to continuous learning and development. This may involve participating in training programs, attending industry conferences, and staying abreast of relevant literature to sharpen their skills and stay competitive in the field.
In essence, sales consultants serve as vital assets to organizations seeking to drive revenue and expand their customer base. Through their expertise in understanding customer needs, promoting products or services, and closing deals, sales consultants play a central role in driving business success and fostering long-term relationships with clients. Their ability to effectively communicate, negotiate, and adapt to changing market dynamics makes them invaluable contributors to the sales process.
Benefits
- Competitive remuneration and commission structure dependent on experience.
- Opportunity for growth and advancement within the company.
- Access to training and development programs to enhance sales skills.
- Work in a dynamic and supportive team environment.
- Gain valuable experience in the telecommunications industry.
Eligibility
To be considered for the Sales Consultant position at TRUENAV, candidates must meet the following minimum qualifications:
- Proven work experience in sales or a similar role.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work under pressure and meet sales targets.
- Good time-management skills, with the ability to multitask and prioritize effectively.
- Strong customer focus and a passion for delivering exceptional customer service.
- Knowledge of sales analytics tools and proficiency in using software such as MS Office and CRM.
- Own reliable transport.
Requirements
Interested applicants are required to submit the following documents:
- Updated resume/CV detailing relevant work experience and qualifications.
- Cover letter outlining why you are interested in the Sales Consultant position at TRUENAV and how your skills and experience align with the role.
- Contact information for professional references (optional).
How to Apply
To apply for the Sales Consultant position at TRUENAV, please email your resume/CV and cover letter to careers@truenav.com with the subject line “Sales Consultant Application – [Your Name]”. Alternatively, you can apply directly through our website at www.truenav.com/careers.
Closing Date
The deadline for submitting applications is not available.
Official Contact
For inquiries regarding the Sales Consultant position or the application process, please contact:
Darren Friedman Director at TRUENAV
Email: careers@truenav.com
Phone: (021) 597 2660
Address: 89 Hugo Street, Goodwood, Western Cape 7460, South Africa
Website: www.truenav.com
To apply for this job email your details to careers@truenav.com