- Full Time
- Pretoria
Website WesBank
Recruiter/Employer:
WesBank is a leading financial services provider headquartered in Johannesburg, Gauteng, South Africa. With over four decades of experience, WesBank has evolved into a trusted destination for individuals and businesses seeking expert advice on asset finance. Committed to customer satisfaction, WesBank offers innovative, tailor-made finance solutions and quality service to its clients, placing their needs at the forefront of its operations. The company has a workforce of 1,001-5,000 employees dedicated to delivering exceptional results in the financial services industry.
WesBank is a prominent financial services institution headquartered in Johannesburg, Gauteng, South Africa. With a rich history spanning over four decades, WesBank has established itself as a leader in asset finance, offering a wide range of services tailored to meet the diverse needs of individuals and businesses alike.
The company prides itself on putting customers first, prioritizing their needs and providing expert advice on finance solutions. Whether it’s financing vehicles, commercial equipment, or business assets, WesBank offers innovative solutions designed to meet the unique requirements of its clients.
One of WesBank’s key strengths lies in its commitment to innovation. Over the years, the company has introduced groundbreaking initiatives such as iContract, a digital platform that enables customers to sign vehicle finance contracts online. This focus on innovation has not only enhanced the customer experience but has also positioned WesBank as a pioneer in the industry.
WesBank’s dedication to excellence is further underscored by its track record of accolades and awards. The company has been recognized as the number one vehicle and asset finance provider in the annual Price Waterhouse Coopers Banking Peer Review survey for nine consecutive years. Additionally, WesBank has been lauded for its efforts in consumer education, earning the People’s Choice Award at the DebtFree Awards for two consecutive years.
Beyond its achievements in the financial sector, WesBank is also committed to corporate social responsibility. The company supports the recruitment and advancement of individuals with disabilities and maintains a strong focus on employment equity. By fostering an inclusive work environment, WesBank aims to create opportunities for all individuals to thrive and succeed.
WesBank stands as a beacon of excellence in the financial services industry, driven by a dedication to customer satisfaction, innovation, and social responsibility. With a diverse range of services, a commitment to excellence, and a track record of success, WesBank continues to be a trusted partner for individuals and businesses seeking financial solutions in South Africa and beyond.
Job Positions: Administrator III
Location: Pretoria, Gauteng, South Africa
Ref Number: WB-ADM03
The role of an Administrator III, particularly within the context of WesBank, encompasses a wide range of responsibilities crucial to the efficient operation of the organization. Administrators play a vital role in providing support across various functional areas, ensuring smooth workflows and effective communication both internally and externally. Here’s a more detailed overview of the profession in general:
Administrative Support: Administrators are responsible for providing efficient and effective administrative support to ensure the smooth running of their assigned functional area. This includes tasks such as managing correspondence, scheduling meetings, maintaining records, and handling documentation.
Customer Service: A key aspect of the role involves delivering exceptional service that exceeds customer expectations. Administrators interact with customers, both internal and external, addressing inquiries, resolving issues, and ensuring timely responses to queries.
Financial Management: Administrators may be involved in managing costs and expenses within approved budgets to achieve cost efficiencies. This could involve tasks such as processing invoices, tracking expenses, and assisting with budget planning.
Data Management: Administrators are often tasked with maintaining efficient electronic tracking and monitoring processes for all activities and timelines within their functional area. This includes organizing data, generating reports, and analyzing trends to support decision-making processes.
Team Management: Depending on the level of the role, Administrators may be responsible for planning and managing the performance, skills development, employment equity, talent, and team dynamics within their area. This involves fostering a positive work environment, facilitating training and development initiatives, and promoting teamwork and collaboration.
Analytical Skills: Administrators are required to possess strong analytical skills to interpret data, identify trends, and provide accurate and reliable business intelligence to support decision-making processes within the organization.
Communication: Effective communication skills are essential for Administrators to interact with colleagues, clients, and stakeholders. This includes verbal communication in meetings and presentations, as well as written communication through emails, reports, and other forms of correspondence.
Problem-Solving: Administrators must be adept at problem-solving, able to identify issues, evaluate options, and implement solutions effectively. This may involve troubleshooting operational challenges, resolving conflicts, or addressing customer concerns.
Technology Proficiency: In today’s digital age, proficiency in technology is essential for Administrators. This includes proficiency in Microsoft Office Suite and other relevant software applications, as well as familiarity with electronic tracking systems and databases.
Administrators play a critical role in supporting the day-to-day operations of an organization, contributing to its efficiency, productivity, and success. They serve as the backbone of the organization, handling a diverse range of tasks and responsibilities to ensure smooth operations and exceptional service delivery.
Benefits:
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package including medical, dental, and retirement plans.
- Opportunities for career advancement and professional development.
- Dynamic and inclusive work environment fostering collaboration and innovation.
- Access to cutting-edge technology and resources in the financial services sector.
Eligibility:
- Bachelor’s degree in Business Administration, Finance, or related field.
- Minimum of 2 years of experience in administrative support roles.
- Strong communication, analytical, and problem-solving skills.
- Proficiency in Microsoft Office Suite and electronic tracking systems.
- Ability to work independently and prioritize tasks effectively.
- Commitment to delivering exceptional customer service and exceeding expectations.
Requirements:
- Submit a detailed resume highlighting relevant education and work experience.
- Provide a cover letter outlining your qualifications and interest in the position.
- Include contact information for professional references.
- Complete any additional assessments or screenings as required.
How to Apply:
Interested candidates are invited to apply online through the WesBank website or LinkedIn portal. Please submit your application along with all required documents by the closing date.
Closing Date: 02/05/24
Official Contact:
Recruitment Team WesBank 1 Enterprise Road, Fairland Johannesburg, Gauteng, South Africa
Phone: 0861 288 272
Email: service@wesbank.co.za
Website: http://www.wesbank.co.za
Join WesBank and become part of a dynamic team dedicated to delivering excellence in financial services. Apply today and take the next step in your career journey with us!
To apply for this job please visit www.linkedin.com.