WNS learnership opens doors of opportunity for promising South African youths to receive mentoring and coaching in various fields. The programme is available to candidates who aspire to take the roles of team leaders, group managers and associates in their future companies.
WNS learnership has the strong support of WNS, a business process management company headquartered in Mumbai, India. The multinational giant has several offices throughout South Africa, with its head office in Century City, Cape Town.
Learn about the best practices in generic management and customer service with WNS learnership. Below, we’ve put together a practical guide to help you get shortlisted as a qualified candidate for the programme.
If you are ready to take courses from one of the best outsourcing companies in the world, then keep reading.
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About WNS Learnership
WNS learnership is a training, mentoring, and coaching programme available to all South Africans. The programme is expected to improve the employability of the selected participants through courses that equip them with marketable skills.
The WNS learnership is suitable for both job seekers who wish to join the management or outsourcing industry and experienced employees looking to hone their expertise. The programme runs for six months at the WNS branch office in Cape Town.
By applying to the learnership, learners will have the opportunity to receive training and guidance from the best coaches in their field to understand how to carry out particular roles within a company. The hands-on experience will benefit the participants to excel at their future jobs.
Additionally, learners will learn the soft skills they need to navigate their professional lives, such as communication, leadership, negotiation, and teamwork. Combined with their technical skills, learners will have a higher chance of being accepted into the roles they are applying for after completing the learnership.
Of course, it goes without saying that the primary benefit learners will gain from WNS learnership is qualification registered on the South African Qualifications Authority (SAQA).
The Available Courses
Primarily, the WNS learnership has two courses available, including:
- National Certificate in Generic Management NQF 4; and
- National Certificate in Contact Centre and BPO Outsourcing NQF 3.
The first course allows learners to be exposed to some of the most critical aspects of Business Management, e.g., business strategy, financial management and business ethics. WNS recommends the course for those who aspire to become future team leaders and group managers.
On the other hand, the National Certificate in Contact Center and BPO is open to those who plan to apply as contact centre associates in their respective dream companies. By completing the course, learners will provide the best customer service in any organisation they belong to.
WNS Learnership Qualification
To be shortlisted as an eligible participant, you must first meet the following requirements.
To be shortlisted as a qualified and eligible participant, you must first meet the following requirements:
1. WNS Learnership Generic Management NQF 4
All candidates are required to fulfil the requirements below before applying to the course:
- Communication at NQF Level 2 (Grade 10)
- Mathematical Literacy at NQF Level 2 (Grade 10)
- Computer Literacy at NQF Level 3 (Grade 11)
- Clear disciplinary record
2. WNS Learnership Contact Centre and BPO Outsourcing NQF 3
All candidates are required to fulfil the requirements below before applying to the course:
- Communication at NQF Level 3 (Grade 11)
- Mathematical Literacy at NQF Level 3 (Grade 11)
- Computer Literacy at NQF Level 3 (Grade 11)
- Clear disciplinary record
WNS Learnership Requirements
Before applying to your selected course, please get the following documents ready:
- Your latest resume/CV
- Transcripts from previous education
In completing the online application form, you will be asked to provide a brief response explaining your interest in applying to the program. Briefly describe your motivation. Also, where applicable, you can upload proof of employment with companies where you have worked previously.
Timeline of the Application and Learnership Implementation
The application window for WNS learnership is open any time of the year. Visit the official registration webpage by clicking here. Fill in all the blanks and upload the necessary documents to complete your form. Make sure you have filled in all the required fields before pressing the “Submit” button.
Usually, WNS takes up to three weeks to sort and select all incoming forms. The company will contact you by phone or email via the number or email address you provided on your paper. Suppose you did not receive any news within three weeks of submission. Please understand that your application was not successful.
WNS is not the only leading organisation in South Africa that provides high-quality training. Aside from applying to the WNS learnership, you can also try to seize the opportunity by taking one of the courses that Sasol or Transcend provide in their learnership.